Boost your performance with Artificial Intelligence

Understanding your customer deeply with AI - Smartest and fastest way to get employee insights at a click away

Driven By Performance

8X
Faster than similiar platform

5X
Increase in conversion and retention rate

75%
Drive Operational Efficiency

Capture and analyze every action

ListenAI captures every single interaction, analyzes customer interaction, behavioural changes, emotion identification whether being voice, text or video and provides a simple, scalable solution to deliver a bottom line impact.

Understand what drives performance

Quickly identify what top performers do differently so you can replicate winning behaviors across the entire team.

Monitor Agents performance and help them boost

Show agents how to improve by leaving personalized coaching tips right within the transcript. Boost transparency and morale by using data to help the agents who need it the most quickly.

Easy integration and Custom Dashboard

Review, score and analyze agent performance with an integrated AI driven customised dashboard.

Why ListenAI?

Real time interaction monitoring

Access Deep conversation understanding and rich enterprise integrations

Customizable Dashboard and Scorecard

Review, score and analyze agent performance with AI driven QA flow

Data Privacy and
safety

Get Assured of your data privacy issue and ensure your safety without any risks

Deployed to your existing platform

Get your data insights wherever you work at any time easily with the help of ListenAI

Help your customer fall in love again!

Ready to experience ListenAI

ListenAI

ListenAI helps contact centers to make improve every interaction with help of AI. ListenAI captures every single interaction, analyze customer interaction, behaviour changes, emotion identification whether being voice or text or video and provides a simple, scalable solution to deliver a bottom line impact.

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